Our Services

Day Shelter

The Upper Room Mission day shelter provides a welcoming, safe and supportive environment to the unsheltered, marginalized and vulnerable housed in the community of Vernon, BC. More than 70 guests access our drop-in services each day, including meals, laundry, showers, clothing, and connections to community resources. It’s a place to get away from the stresses of living on the streets or isolation from the community. 

Monday – Friday: 9 am to 4 pm

Breakfast: 9:30 am – 10:30 am
Guest Services: 11 am – 2 pm (Pantry Food, Clothing and Laundry and Showers)
Dinner: 2:30 pm – 3:30 pm

Saturday and Sunday: 2 pm – 6 pm

Guest Services: 2 pm – 4 pm (Limited services)
Dinner: 4 pm – 5 pm

Upper Room Mission Day Shelter
Upper Room Mission Food Security for Homeless

Food Security

At the core of our Mission, we provide healthy and nutritious meals to those that do not have the resources to provide for themselves or their family members. The people that access the Mission are at risk due to low income, chronic illness, disability and homelessness. We offer two meals per day from Monday through Friday and support one meal on Saturday and Sunday. We provide food to our guests at no cost, and people do not have to register to access emergency food services.

Clothing and Laundry Services

The Upper Room Mission provides support services that help our guests daily. Our clothing and laundry services ensure our guests can access clean, weather-appropriate clothing. Each guest can get a new weekly outfit, including shoes and underwear. Guests can also book a time to utilize the laundry machines from 9 am – Noon Monday to Friday. These services are at no cost to our guests.

Happy people sorting clothing donations
the upper room mission shower program

Shower Program

For those without shelter, personal hygiene is a daily struggle. This lack of access to facilities can create more significant barriers for those already vulnerable and in need.

We offer a shower program from 9 am – 2 pm, Monday to Friday. All the essentials are provided to each guest, including hygiene products, towels, a safe space to shower, and a locker to keep their items safe while they shower. Guests can book a time to shower with our guest wellness coordinator.

Accessibility: The Upper Room Mission is accessible to everyone that needs our services. Our building is wheelchair-accessible, and we serve several individuals that use wheelchairs, walkers and scooters.